At Ovi Vibe, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.

Information We Collect

We collect information that you provide directly to us, including:

  • Name, email address, phone number, and shipping address when you place an order
  • Payment information processed securely through our payment gateway
  • Account credentials if you create an account
  • Communication history when you contact our customer service
  • Browsing behavior and preferences through cookies and analytics tools

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate with you about your orders and deliveries
  • Respond to your inquiries and provide customer support
  • Send promotional emails (only with your consent)
  • Improve our website, products, and services
  • Prevent fraudulent transactions and enhance security

Data Protection

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your payment information is processed through secure, PCI-compliant payment gateways and is never stored on our servers.

Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your data with:

  • Shipping partners to deliver your orders
  • Payment processors to complete transactions
  • Service providers who assist in operating our website
  • Legal authorities when required by law

Your Rights

You have the right to:

  • Access and receive a copy of your personal data
  • Correct inaccurate or incomplete information
  • Request deletion of your data
  • Opt-out of marketing communications
  • Withdraw consent for data processing

Cookies

We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings.

Contact Us

For privacy-related questions or concerns, please contact us at:

Phone: +91 8085858629

Email: ovivibe@gmail.com